Privacy Policy
This Privacy Policy explains how your personal data is collected, used, and protected when using the "Whale Tail App." We are committed to safeguarding your privacy and ensuring the security of your data.
Data We Collect We may collect the following types of personal data when you use the "Whale Tail App":
Personal Information: Name, age, parent/guardian contact details (phone number and email address).
Account Information: Username, password.
Calendar & Booking Data: Reserved swimming sessions, schedules, and attendance records.
Performance Records: Progress reports, training history, and instructor feedback.
How We Use Your Data Your data is used for the following purposes:
To manage class schedules, reservations, and attendance records.
To track and review students' swimming performance.
To provide personalized training recommendations and progress reports.
To communicate important updates, session reminders, and academy-related information.
To ensure the safety and security of underage users.
Data Protection We prioritize the protection of your personal data by:
Using secure encryption technologies for data storage and transmission.
Restricting access to personal data to authorized personnel only.
Regularly updating our security policies to mitigate risks.
Data Sharing We do not sell or rent your personal data to third parties. However, your data may be shared with:
Swimming Instructors & Academy Staff: To manage training and performance tracking.
Parents/Guardians: To provide updates on their child’s progress.
Legal Authorities: If required by law or to ensure the safety of minors.
Service Providers: For technical support and application improvements.
Data Security We implement robust security measures to protect your data, including:
Secure Socket Layer (SSL) technology for encrypted data transmission.
Regular security audits and access control policies.
Confidentiality protocols for handling underage user data.
Your Rights You have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Update or correct inaccuracies in your personal information.
Deletion: Request deletion of personal data (subject to legal and operational requirements).
Opt-Out: Unsubscribe from notifications or promotional communications.
To exercise these rights, please contact us via the provided channels.
Account Deletion
If you wish to delete your account, please follow these steps:
Navigate to the Profile page.
Select "My Info."
Tap on the "Delete Account" button.
Enter the verification code displayed in the popup.
Confirm by tapping the "Delete" button.
Your account will be scheduled for deletion, which will be completed within approximately 90 days.
During this period, you may contact support if you change your mind and wish to restore your account.
Changes to This Policy We may update this Privacy Policy periodically. Any changes will be communicated through the app or other appropriate channels.
Contact Us For inquiries about this Privacy Policy, please contact us:
Website: www.whaletail.com
Email: support@whaletail.com
Phone: +20 115 222 9968